Privacy Policy
Effective date: January 1, 2026
InLine Sharpening is a knife and tool sharpening business in Monrovia, California. This Privacy Policy explains how we collect, use, and handle information when you visit www.inlinesharpening.com or contact us about our services.
Information We Collect
When you request a quote or contact us through our website, text message, phone, or email, we collect the information you choose to provide. This may include:
• Your name, phone number, and email address.
• Photos of knives, tools, or other items you would like sharpened or repaired.
• Information about your items, requested services, and appointments.
• Messages and other details you share with us.
Our website and its service providers may also collect technical and usage information, including your IP address, browser and device information, pages visited, website interactions, and how you arrived at the site.
How We Use Your Information
We use your information to:
• Respond to questions and prepare quotes.
• Assess sharpening and repair requests.
• Schedule drop-off and pickup.
• Provide updates about your items.
• Maintain customer communications and service records.
• Understand website traffic and marketing performance.
• Maintain website functionality, security, and reliability.
Photos and Your Permission
Photos you send help us assess your items and prepare a quote. We ask for your permission before using customer-submitted photos on our website, social media, or in other marketing materials.
Sending photos for a quote does not give us permission to publish them.
Website Hosting and Service Providers
Our website is hosted by Wix. Information submitted through our website, including form responses and uploaded photos, may be processed and stored through Wix’s services.
We also use providers that support our communications, analytics, and advertising. These providers may process information to deliver their services, subject to their own privacy policies.
We may disclose information when required by law or when reasonably necessary to respond to legal requests, prevent fraud, or protect the rights and safety of our business and others.
Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies for website functionality, security, analytics, and advertising.
We use Wix Analytics and Google Analytics to understand how visitors find and use our website. We also use Google Ads to advertise our sharpening services.
These services may collect information about your browser, device, pages visited, website interactions, and referral sources. This information helps us understand website activity and evaluate our marketing.
Google and Wix handle information according to their respective privacy policies. Depending on enabled features and privacy settings, Google may associate information with activity across other websites and services.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. Google also offers advertising privacy controls and a Google Analytics opt-out browser add-on.
For more information, visit:
Google’s use of information from partner websites:
https://policies.google.com/technologies/partner-sites
Google advertising controls:
https://myadcenter.google.com/
Google Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout
Wix Privacy Policy:
https://www.wix.com/about/privacy
Information Retention
We retain personal information for as long as reasonably needed to respond to inquiries, provide services, maintain business records, and meet applicable legal or accounting obligations.
Retention periods vary depending on the type of information and the purpose for which it was collected. You may contact us to request deletion of information you have provided. Some records may need to be retained to meet legal obligations or resolve outstanding matters.
Your Choices and Requests
You may choose not to provide personal information. However, we need enough information to respond to your request, prepare a quote, or arrange service.
To ask about your personal information or request access, correction, or deletion, email info@inlinesharpening.com. We may need to verify your identity before responding to a request.
If you have given permission to publish a photo and later change your mind, contact us to request its removal from channels we control.
Links to Other Websites
Our website contains links to other businesses and services, including Taski, Erewhon, Sauté Academy, review platforms, and social media websites.
Those websites operate independently and have their own privacy policies. Please review their policies before providing personal information or making a purchase.
Information Security
No website, storage system, or method of electronic communication is completely secure. Please provide only the information needed for your request and avoid sending sensitive information unrelated to sharpening services.
Changes to This Policy
We may update this Privacy Policy when our services or information practices change. The updated policy will appear on this page with a revised “Effective” date. We will provide any additional notice required by applicable law.
Contact Us
For questions about this Privacy Policy or your personal information, contact:
InLine Sharpening
Monrovia, California
Email: info@inlinesharpening.com
Phone: (626) 675-2411